Q: What are all the things the Woogie Whomper can do?
A: Yay. Thanks for asking this question. This is what really sets us apart from any other pet product on the market — it’s multifunctional. Oh, and it’s beautiful and well made. So here are all the things your Woogie Whomper can do:
Q: Can these be washed?
A: Yes, the fabric can. You can wash your Woogie Whomper but... Please take out all the foam before you wash it. If you need to wash the foam and it doesn’t come out well, please call us as we can get the foam replaced. For the rest of the Woogie Whomper, please wash using cold water and low heat on the dryer. The top fabric is upholstery fabric so think of it like you’re washing your coach... No bleach, no harsh chemicals, no hot water or high heat.
Q: How durable are they?
A: They have survived Vector so I give them an A+. That said, if your dog always tears up his/her bed and or really loves to chew up things, then this may not be the bed for them. Vector has not chewed the straps but they are out there and may be just too tempting for your angel if he/she loves to chew things like that. Otherwise, we’re confident they will be your pets favorite toy and bed and will last a long, long time.
Q: What are the fabrics made of?
A: The bottoms (donut part) are all made out of durable nylon with polyester backing. The designer top is always an upholstery material but the exact fibers that make up the design/fabric will vary. The fabric details for each unique Woogie Whomper can be found on the detail page. Please check there for the specifics. Okay?
Q: Can I return it?
A: Of course. We want you to be 10000000% happy with your Woogie Whomper so once you get it and you don’t like it or isn’t what you expected, please return it and we’ll get you refunded asap. Now, we would like to ask you why you didn’t like it as this helps us but that is the only question we’ll ask. I promise. In your box, you’ll have a UPS label and return form. Return shipping is paid for so no need to do anything other than fill out the return form and put it in the box with the Woogie Whomper, tape up the box and add the label... oh, and get it back to UPS or you can call them and they will pick it up.
Q: What if the one I want is out of stock?
A: Well, it depends. If we can get more of that fabric then we’ll get you one. The fabrics are usually very limited in supply because they change with the season, so it’s not like they will always be there for us. If we can’t get more of the fabric you want, then we’ll help you select another fabric that you will love. You'll be able to tell which fabrics are more custom and limited by the number we have in stock — when you are looking at an individual product. Those that are very limited we usually stock 10 at a time. On others, we have larger quantities, up to 250!
Q: Do you do custom orders?
A: Yes. We have a large array of fabric samples that we can share with you or if you have a specific fabric, then as long as it’s wide enough, we can build one specific for you. Just send us a note and let us know what you’re thinking. Okay?
Q: Can we buy these at our pet store?
A: Yes... if they carry our fun little product. If not, then please let us know who they are and we’ll introduce ourselves and hopefully we can partner with them. We’d really appreciate that too so thank you in advance.
Click here to see a listing of all the awesome retail stores that do carry Woogie Whompers. You may be able to purchase from their online store but we’re not sure about that.
Note: Many of the fabric patterns you see on our site here are NOT the same ones you will find in your local retail store. This is because those fabrics are more designer-ee and more expensive. We only keep very limited supplies hand for those. You'll be able to tell by the quanitites when looking at a specific Whomper.
Q: How do I get my dog to play with it?
A: That’s easy and the most fun!! All you have to do is have him watch you put his toys inside the Woggie Whomper. Once he sees you do this, he’ll most likely go right in after them. Now, if he’s not really used to you and he playing like this, then it may take a time or two and you may have to pretend you want that toy more than he does and get in there yourself. No, you don’t have to get your whole head inside like he will, probably just your hand will do! If the whole thing is super foreign to him, then try placing a treat in the middle then holding up the edge so he knows he can go inside. Don’t scare him (by moving quickly or moving the treat or anything like that) when he gets in there because then he’ll be afraid and think he’s not supposed to get inside. A few times of you holding it open and praising him when he goes in should do the trick. Watch Annie teaching Pippy how to do it:
Q: Is there a size limit?
A: Well, probably. We hate to use the word “limit” but the Woogie Whomper is only 32” across, so while medium sized dog will fit, bigger dogs are too long to find it comfortable. Weight limit? We use a dense 1“ thick luxury furniture grade foam in the top, but the center of the bed is sitting above taut fabric encasing the “hole” in the donut of foam in the bottom piece. Over about 35lbs or more and they’re making a pretty deep indentation in the bed.
Q: When will the Kitty Whomper be ready?
A: Very good question. We have to find the perfect material at the right price for the top but once we do, it won’t take long. If you’re interested, we can let you know when they are available. Please fill out this form. They are going to be so awesome. And, to tell you the truth, our cat Pasquel sleeps on the Woogie Whomper alllllll day loooonnnggg. He's usually first on them but will share. So if you don’t want to wait, go ahead and get him a Woogie Whomper. We’ll never tell anyone.
Q: How will my Woogie Whomper be shipped and how much will that cost?
A: Your Woogie Whomper will come to you from our friends at UPS. They are fully assembled when they’re shipped so you won’t have to do anything but take it out and stuff it with your dog’s woogie toys. The size of the shipping box will either be 33x33x5 or 27x27x5. The cost of shipping will depend on where you live. During the check out process, you’ll be able to see the shipping cost that is tied to your zip code.
Q: How long will it take to receive my Woogie Whomper?
A: If you order before 2pm Mountain time, we can get it to UPS that day. 3 pm is the UPS cut off so if we miss that, then it will be on the truck the following day. Unless you specify otherwise at check out, they are shipped ground so the delivery date will depend on where you live. You will be notified when your Whomper is with UPS and then you’ll be able to track it from there.